Account Deletion – AlxTrip
At AlxTrip, we take your trust seriously and recognize that at some point, you may wish to deactivate your account. To make the process straightforward and transparent, here is everything you need to know about how to request account deletion.
How to Delete Your Account
To request the removal of your AlxTrip account:
- Send us an email from your registered email ID to [email protected].
- In the email subject line, write: "Account Deletion Request - AlxTrip".
- In this email, provide:
- Your full name (as registered with AlxTrip)
- Your registered phone number or email address (used as your login)
- (Optional) Reason to delete the account.
Our team will verify the information and complete the deletion process.
What You Should Know Before Deleting
- All your personal information (name, email, phone, and preferences) will be deleted permanently from our system.
- Booking history may still be retained where required by law (for tax or fraud-prevention, or compliance).
- Once deleted, your account will not be recoverable. If you wish to use AlxTrip again, a new account will need to be created.
Timeline for Account Deletion
- Requests are fulfilled within 7 business days.
- Any backup data connected to your account will be deleted automatically within 90 days.
Need Help?
If you have any concerns or further questions, please do not hesitate to reach out: [email protected]